Frequently Asked Questions (FAQ)

📌 General Questions

1. What is the best time to visit Adi Kailash and Om Parvat?

• The ideal time is from May to October, avoiding the monsoon season for a safer journey.

2. How many days are required for the Adi Kailash and Om Parvat tour?

• Typically, the journey takes 7 to 8 days, but we offer shorter customizable packages as well.

3. Is this tour suitable for beginners and first-time travelers?

• Yes, our itineraries are designed to be flexible and suitable for all age groups, including first-time travelers.

4. How physically demanding is the trek?

• It's moderately demanding. Basic fitness is recommended, and altitude acclimatization days are included.

5. Is this a religious or adventure tour?

• It's a blend of both — spiritual for those visiting holy sites like Om Parvat and Adi Kailash, and adventurous due to the high-altitude terrains.

💳 Booking & Payments

6. How do I book a tour with DBD Tourism?

• You can book through:

  • Phone: +91 73108 11750

  • Email: dbd.tourism@gmail.com

  • Website: www.dbdtourism.in

7. What is the payment process?

• Our structured payment plan includes:

  • ₹5000 per head as a non-refundable advance

  • 25% payment 15 days before departure

  • Remaining amount on departure day

8. What modes of payment do you accept?

• We accept payments via UPI, Bank Transfer, Credit/Debit Cards, and Razorpay.

9. Can I pay in installments?

• Yes, installments are allowed as per the structured payment plan.

10. Is there a discount for group bookings?

• Yes, we offer special discounts for groups of 10 or more people.

📜 Policies

11. What is your cancellation policy?

• Cancellation policy details are available on our Cancellation and Refund Policy page.

12. Will I get a full refund if I cancel my trip?

• Refunds depend on the cancellation timeline. Refer to our policy page for exact details.

13. What if DBD Tourism cancels the trip?

• In the rare event we cancel, a full refund or alternative dates will be offered.

14. Can I change my travel dates after booking?

• Yes, but changes must be requested at least 15 days in advance. Additional charges may apply.

15. What happens if there are unforeseen circumstances like roadblocks or bad weather?

• We may modify or reschedule the itinerary for safety reasons. Refunds are processed as per our policy.

🏡 Accommodation & Facilities

16. What type of accommodation is provided during the trip?

• We offer hotels, homestays, and guesthouses with comfortable amenities based on your package.

17. Are meals included in the package?

• Yes, breakfast, and dinner are included. Special dietary requirements can be accommodated with prior notice.

18. Will I have access to clean drinking water during the trip?

• Yes, we ensure safe drinking water is available. We recommend carrying a refillable water bottle.

19. Are single rooms available?

• Yes, single occupancy is available at an additional cost.

20. Are medical facilities available en route?

• Basic medical aid is available at major halts. Travelers should carry personal medication.

🚗 Travel & Safety

21. What documents do I need to carry for the trip?

• You must carry a valid government ID (Aadhar, Passport, Voter ID), Passport size photo for permits and hotel check-ins.

22. Is it safe to travel to high-altitude areas like Om Parvat?

• Yes, safety is our priority. Our guides are well-trained, and we carry first-aid and Oxygen kit.

23. Is travel insurance mandatory?

• While not mandatory, travel insurance is highly recommended for emergencies, medical needs, and trip cancellations.

24. How do you handle altitude sickness?

• We include acclimatization days and recommend staying hydrated. Basic medication for altitude sickness is available.

25. Is there mobile network connectivity en route?

• Network connectivity is limited. Inform your family in advance about possible communication gaps.

26. Are there any safety measures for solo female travelers?

• Yes, we prioritize safety. Our group tours maintain a friendly and secure environment for solo female travelers.

27. What happens if my luggage is lost or damaged during transit?

• While we ensure safe handling, we recommend carrying essential items in a personal bag. Travel insurance is advised.

🛠️ Customizations & Additional Services

28. Can I customize my itinerary?

• Yes, we offer fully customizable itineraries to suit your preferences and schedule.

29. Can I book a private tour instead of joining a group?

• Absolutely! We offer private tours for families, couples, and solo travelers.

30. Do you provide pick-up and drop-off services?

• Yes, we arrange pick-up and drop-off services from nearby cities such as Kathgodam, Haldwani, Pantnagar, Bareilly or Delhi.

31. Can you help with flight or train bookings?

• Yes, we can help you to book flight & train tickets or can recommend the best options.

32. Can I book just a taxi or accommodation without the full package?

• Yes, we provide standalone taxi services and homestay/hotel bookings upon request.

📦 Miscellaneous

33. What should I pack for the trip?

• Essentials include:

  • Warm clothing, trekking shoes, sunglasses, personal medication, power bank, and water bottle.

34. Is there a luggage limit for the trip?

• We recommend carrying one main bag and one small daypack. Travel light for a comfortable journey.

35. Are there any hidden charges?

• No. Our prices are transparent. Personal expenses and tips are not included.

36. Can I join the tour as a solo traveler?

• Yes, solo travelers are welcome. We ensure a friendly group environment.

37. What if I arrive late on the departure day?

• We recommend arriving on time. In case of delays, we’ll try to accommodate you, but refunds are not guaranteed.

38. Is there a minimum age for children to join the tour?

• We recommend the trip for children aged 10 and above due to high-altitude conditions.

39. How far in advance should I book my trip?

• We suggest booking 30-45 days in advance, especially during peak seasons.

40. How can I contact DBD Tourism for more information?

• You can reach us at:
  📞 +91 73108 11750
  📧 dbd.tourism@gmail.com
  🌍 www.dbdtourism.in